FAQ

Frequently Asked Questions

  • UnSoloMind is a chat-style tool for asynchronous knowledge sharing. It turns your documents, notes, and insights into a smart, searchable assistant that your team can talk to anytime.

  • A Mind is a smart knowledge space you create in UnSoloMind. It holds your uploaded documents, notes, or FAQs—and lets people chat with that content to get instant answers. Each Mind can be shared with specific people, like teammates, clients, or collaborators.

  • Credits are used to generate chat responses. Each response costs 5 credits.

  • You can upload files in .txt, ,.pdf, and .docx formats. The system automatically converts them into plain text to make them ready for processing and search.

  • Yes, you can cancel your subscription at any time during the month.

  • No, only you need an active subscription. When someone chats with your knowledge, credits are deducted from your account—not theirs.

  • Happy to hear from you! Please reach out via email: [email protected]